Privacy notice

Name and contact details of the data controller

The controller of your information that we received on the basis of the registration or submission of the order on the website prohobi.net is TECH d.o.o., Ljubljanska cesta 21e, 1241 Kamnik, registred ID 1623729000, phone: 01 839 46 17, email info@prohobi.net (hereinafter referred to as the controller)

Types of personal data, purpose and legal basis for data processing

For the execution of the order, the buyer must provide us with at least the address for delivery and e-mail address. However, they may also provide us with:

-telephone number (for faster resolution of possible delays in execution of the order)

-the company and the tax number (if the client is a company)

The provision of this information is voluntary, which means that we collect them only if you have entered them yourself.

We assure you that we process your personal information only for the purpose of executing the order, as well as any possible business communication in the event of complications arising from the execution of the order.

We process your data in accordance with the General Data Protection Regulation and the applicable national legislation in the field of personal data protection. This means that all of your data is used in accordance with the purpose for which it was collected.

Users of personal data

Within the framework of legal jurisdiction, your personal data may be disclosed to the following users who in no case process your data for their own purposes:

-providers of parcel (postal) services

-payment service providers (if PayPal payment type is selected)

-providers of information technology services in the context of repairs and maintenance of software

Retention period of personal data

Your informations are kept on the prohobi.net website permanently in order to facilitate the re-ordering and for reviewing order history, until you express desire to delete them.

Your data from the orders executed, where the invoice was issued, is kept in the company's accounting records on a permanent basis, minimum 10 years in accordance with tax legislation.

We assure you that we keep your data only for as long as necessary to fulfill the purpose for which the individual data were collected.

Other information

We store and process your information in the software, which is the basis for the prohobi.net website and in the case of the execution of the order (and the issue of an invoice) in the internal database of the company's accounting program.

All our computer systems and equipment are protected by technical and organizational measures against the unintended or illegal access, alteration, disclosure or dissemination of your information by unauthorized persons and the accidental or unlawful loss and destruction of personal data. After the termination of the need for data retention and completion of the purpose for which the data were collected, they are irreversibly and permanently deleted.

The rights of the data subject

The company consistently ensures that your rights are fully respected in relation to the processing of your personal information.

If you do not want that your personal information continues to be processed for the purposes of viewing ordering history and re-ordering, you can let us know at any time, without any costs incurred. For this purpose, send us a written message to the address: TECH d.o.o., Ljubljanska cesta 21e, 1241 Kamnik, via the contact page on the website prohobi.net or via email: info@prohobi.net. In this case, we will delete or destroy your private data in the database of the website prohobi.net. Removal from the system automatically means that you will no longer have access to the history of your orders and your profile on the website.

In connection with the processing of your data, TECH d.o.o. also provides the following rights:

-the right to access your personal data (eg. insight and transcription)

-information concerning the processing of your information, such as information on the purpose of the processing, the type of personal data, the users to whom they have been or will be disclosed, the estimated period of data retention, and the existence of any data being exported to a third country or organization

-the right to correct incorrect data and complete incomplete information

-the right to erase all personal data (i.e. "right to forget") if the assumptions in Article 17 of the General Data Protection Regulation are fulfilled

-the right to limit the processing if (a.) you dispute the accuracy of the data, for a period allowing the controller to verify the accuracy of the personal data, (b) the processing is illegal and you require the limitations of the data use instead of deleting, (c.) your data is no longer needed by the data controller for processing purposes, but you need them to enforce or defend legal claims, (d) you make an objection to the processing of your data on the basis of the legitimate interests of the controller until the legality of processing is verified

-the right to transfer data or the export of data in a generally used and machine-readable form, or the transmission of data to another controller

You also have the right to file a complaint with the Information Commissioner of the Republic of Slovenia if you believe that the processing of your personal data is in violation of the legislation in the field of personal data protection.

In order to exercise your rights, you can contact the data controller at the above contact details. Your questions will be processed without unecessary delays and free of charge in accordance with legal requirements and we will let you know what action we have taken.